1. How do I place an order at Urbanhaus?

It's easy! Select the products you want to purchase, add them to your cart, proceed to checkout, and fill in your shipping details. Then, choose the payment method that suits you.

2. Can I change my order after it has been placed?

In most cases, it is not possible to modify an order once it has been completed. If you need assistance, please contact us as soon as possible, and we will do our best to help.

3. What payment methods do you accept?

We accept payments via credit cards, PayPal, and other common payment methods. All payment information is processed securely.

4. How can I track my order?

Once your order has been shipped, you will receive an email with tracking details. You can track your shipment using the provided link.

5. What is your return policy?

If you are not satisfied with a product, you can return it within 14 days of receipt, provided it is in its original packaging and in perfect condition. For more details, please use our contact form.

6. Do you offer international shipping?

Yes! We ship to many countries worldwide. Shipping costs vary depending on the destination and product weight.

7. Can I pay in a different currency?

We accept payments in various currencies depending on your country. The system will display the appropriate currency during the checkout process.

8. How can I contact customer support?

You can reach us via the contact form on our website or by email at t.nickwarenhandels@gmail.com. We are here to help!

9. How do I know if a product is in stock?

Each product page will indicate whether the product is in stock. If there is an issue with availability, you will be notified during the checkout process.

10. How can I receive updates on new products and discounts?

Sign up for our newsletter on the website, and you’ll receive updates on new products, special offers, and discounts directly in your inbox.